Returns & Exchanges
At Leather Repair, we want you to be completely satisfied with your purchase. If your leather care products or tools do not meet your expectations, you may return unused items within 30 days for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring that all seals on dyes, cleaners, and conditioners remain intact to qualify for a return.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for your records.
Inspection and Refund
Once our specialists inspect the returned goods for quality assurance, we will process your refund or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing